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Frequently Asked Questions

Do you have questions?

We have answers (well, most of the times!)

Below you'll find answers to the most common questions you may have on Un Trago Mas. If you still can't find the answer you're looking for, just Contact Us. 
 

Your Questions, Answered

Welcome to the Un Trago Mas FAQ page! Here, you'll find answers to the most common questions about our mobile bar services. Whether you're curious about our drink menu, event packages, booking process, or special requests, we’ve got all the details to help make your event planning seamless. If you don’t see your question here, feel free to reach out—we’re always happy to help!

What is a mobile bar, and how does it work?

A mobile bar is a bar service that comes to your location, complete with bartenders, equipment, and all the essentials for serving drinks. At Un Trago Mas, we bring a stylish setup, create custom drink menus, and ensure your guests are served with flair and professionalism. From setup to cleanup, we handle everything so you can enjoy the event stress-free.

What types of events do you cater to?

We cater to a wide range of events, including weddings, corporate parties, private celebrations, birthdays, anniversaries, baby showers, and more. If you’re celebrating, we’re here to make it memorable!

Do you provide the alcohol, or do we need to supply it?

Nope, due to Texas Liquor laws, we cannot carry a liquor license. However, based on your desired menu, we provide you with an itemized shopping list. You get to shop where you want and it saves you a ton of scrilla.

Can you customize the drink menu for my event?

Absolutely! We specialize in creating custom drink menus tailored to your event theme and preferences. From signature cocktails to personalized mocktails, we’ll design a menu your guests will love.

What types of drinks do you serve?

We serve a variety of beverages, including craft cocktails, mocktails, beer, wine, spirits, and non-alcoholic options. If there’s something specific you’d like, let us know—we’re happy to accommodate.

How far in advance should I book your services?

We recommend booking as early as possible to secure your date, especially during peak event seasons. A minimum of 4-6 weeks’ notice is ideal, but feel free to reach out for last-minute inquiries—we’ll do our best to accommodate!

What is included in your packages?

Our packages typically include the bar setup, bartenders, tools, mixers, garnishes, and glassware (or disposables). We can also include additional services like custom cocktail creation, drink signage, and décor based on your needs.

How much space do you need to set up the bar?

We can adapt to different spaces, but we generally require a minimum of 6x10 feet for the bar and serving area. Let us know your venue layout, and we’ll make it work!

Do you provide bartenders, or do I need to hire them separately?

We provide professional bartenders as part of our service. They’re experienced, friendly, and skilled at mixing drinks and engaging with your guests.

 

Do you need access to electricity or water at the venue?

Not always! Our mobile bar is self-sufficient, but access to electricity or water can be helpful depending on the event setup and drink menu. Let us know your venue details, and we’ll plan accordingly.

How much do your services cost?

Pricing depends on the event size, duration, drink menu, and location. Contact us for a customized quote tailored to your event’s specifics.

Do you charge a booking fee or deposit?

Yes, we require a 50% deposit to secure your date. The amount will be discussed during the booking process and is applied toward your total cost.

What payment methods do you accept?

We accept credit cards, debit cards, bank transfers, and cash. Let us know your preferred method!

Are gratuities for bartenders included, or is tipping extra?

Gratuities are not included in our base pricing, but you’re welcome to tip the bartenders directly or add a gratuity to your final invoice.

Do you charge for setup and cleanup?

No, setup and cleanup are included in our service. We’ll ensure everything is ready before the event and leave the space spotless afterward.

Can you create signature cocktails for my event?

Definitely! We love crafting signature cocktails that reflect your event’s theme, colors, or personal preferences. Let’s collaborate to make something unique!

Do you offer non-alcoholic options or mocktails?

Yes! We provide a variety of delicious non-alcoholic options and mocktails to ensure all your guests can enjoy a drink.

Can you accommodate dietary restrictions (e.g., gluten-free, vegan mixers)?

​Absolutely. We’re happy to accommodate dietary needs or ingredient preferences—just let us know in advance!

Can you provide themed or branded bar setups?

Yes, we can customize the bar décor to match your event’s theme, including signage, accessories, and even branded cocktail menus.

Do you offer glassware, or is it disposable only?

For our service, we typically provide high-quality, eco-friendly disposable cups. If you’d prefer glassware, we can help coordinate with a third-party rental company to ensure you get the style and quantity you need. We’re happy to assist with recommendations and arrangements to make the process seamless for you!

What is your payment and refund/cancellation policy?

We require a 50% deposit to confirm your reservation. Cancellations made 45 days before the event are eligible for a refund, minus the non-refundable deposit. Cancellations made within 30 days of the event are non-refundable. If for any reason the client cancels the booking within a month prior to the event date, the Contracting Party shall be liable to pay the total price contracted for the services. If Un Trago Mas cancels the event due to unforeseen circumstances, a full refund, including the deposit, will be issued. Additionally, once the final payment is made- it cannot be refunded. While we do not refund payment < 45 days, they are fully transferable if postponed no later than 72 hrs before your event date.

Are you CERTIFIED and insured?

Yes! Our bartenders are state certified to control liquor.  All bartenders are TABC certified and hold their food handlers permits. We carry a $2 million liquor liability insurance policy and general insurance policy. We do not carry a liquor license since we do not sell alcohol. 

Are there time limits for your service?

Our standard packages cover a set duration (e.g., 4-6 hours). If you need additional time, we can arrange that for an added fee.

What are your policies on shots, checking IDs and cutting people off?

  • No shots. We can do mixed shots only. Also, walking up to the bar with a group and ordering a round of jameson/tequilla/vodka etc. on the rocks that you're planning to chug together is still a shot. We love that you're having a good time, but with a 4+ hours open bar (meaning unlimited free booze), we need to impose some boundaries for the safety of your guests.

  • We check IDs. Serving minors is illegal and is taken very seriously by the law.

  • Anyone who is visibly intoxicated will be cut off. It's not fun, but it is occasionally necessary. We love when everyone has a great time (and we wouldn't have it any other way) but the safety of your guests is our priority. 

Do you have a minimum or maximum number of guests you can serve?

We can accommodate small, intimate gatherings or large events with hundreds of guests. Let us know your guest count, and we’ll scale our services to match.

Do you offer a cash bar option?

Unfortunately, we cannot provide a cash bar due to Texas state laws. However, we’re happy to work with you to create a beverage plan that fits your event’s needs, including helping you estimate the amount of alcohol to purchase and ensuring everything runs smoothly. Let us know your preferences, and we’ll make it a great experience for your guests!

What happens if we don’t have enough alcohol for our event?

Don’t worry! We can help you estimate how much alcohol you’ll need for your event based on your guest count and drink preferences. If you run out of alcohol during the event, we can assist you with sourcing more or offer alternatives to keep the drinks flowing. Let’s talk through your drink plans to make sure you’re fully prepared!

Do you charge extra for travel or mileage?

We include travel within a certain distance from our location in the price of our service. For events that are outside of this area, additional travel or mileage fees may apply. We’ll discuss any potential extra charges with you when you book to ensure there are no surprises. Let us know your event location, and we’ll provide an accurate quote!

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Our Process

01.

Inquire

  • Our initial consultation will go over the details of your event, timeline, preferences on cocktails, and discuss the theme or aesthetic you're going for.

03.

Booking/Coordination

  • There will be a 50% deposit to reserve your day. Which is a half of your total cost. The deposit will go towards your balance.

  • Leading up to your event, we will establish a final timeline, decor, update guest count & time of set up with the event coordinator and/or host. Submit proof of insurance to venue. 

02.

Consultation

  • Once we've discussed options and have come to a mutual understanding of services needed. We will send over a service contract for you to review & sign.

04.

Event Day

  • Finalize all details with coordinator/ or host & pick up garnishes, prepare syrups + citrus juices. Wash & sanitize all bar tools, print and frame cocktail menus, and lastly prepare vehicle for loading supplies. 

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